Roy's Collections Privacy Policy

Effective Date: November 18, 2025

This Privacy Policy describes how “Roy's Collections” collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.royscollections.com .

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Personal Information You Provide to Us

This is information you directly provide to us, such as when you create an account, place an order, sign up for our newsletter, or contact customer support. This may include:

• Identifiers: Name, email address, postal address (shipping and billing), and telephone number.

• Payment Information: Payment card details (processed securely by third-party payment processors like Shopify Payments or PayPal; we do not store full card numbers).

• Account Details: Username and password.

• Communication Content: Records and copies of your correspondence (including email addresses), if you contact us.

B. Information Collected Automatically (Usage Data)

When you browse our Site, we automatically collect certain information about your device and interaction with the Site. This information helps us analyze how the Site is used and improve your experience.

• Device Information: IP address, browser type, operating system, and unique device identifiers.

• Browsing Information: Web pages or products viewed, referring/exit pages, timestamps, and clickstream data.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. You can set your browser to refuse all or some browser cookies, but some parts of the Site may then be inaccessible or not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Fulfill Orders: To process your purchases, fulfill your orders, prepare and ship your sunglasses, and manage returns or exchanges.

• Customer Support: To respond to your requests, questions, and inquiries.

• Marketing and Promotional Communications: To send you newsletters, special offers, and promotions about Roy's Collections products, where you have provided consent or are an existing customer.

• Site Improvement: To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site), and to assess the success of our marketing and advertising campaigns.

• Security and Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access to our systems.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing and Disclosure of Your Information

We share your personal information with third parties to help us run our business and provide our services.

• Service Providers: We share information with trusted third-party vendors, consultants, and service providers who perform services for us or on our behalf. Examples include:

  • Payment Processors: To securely handle payment transactions.

  • Shipping & Logistics: To ship and deliver your orders (e.g., FedEx, USPS, DHL).

  • Analytics Providers: (e.g., Google Analytics) to understand Site usage.

  • Marketing & Advertising Partners: For running targeted advertising campaigns (e.g., Google, Facebook).

• Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation, protect and defend our rights or property, or prevent or investigate possible wrongdoing in connection with the Site.

• Business Transfers: If Roy's Collections is involved in a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.

4. Your Rights and Choices

Depending on where you live, you may have specific rights regarding your personal information, including:

• Opt-out of Marketing: You can opt out of receiving promotional emails from us at any time by following the unsubscribe link in those emails or contacting us directly.

• Access, Correction, and Deletion: You may have the right to request access to the personal information we hold about you, to have inaccurate data corrected, or to request the deletion of your personal data.

• Do Not Sell/Share: Roy's Collections does not directly "sell" personal information in the traditional sense. However, certain sharing for advertising purposes may be considered a "sale" or "sharing" under specific laws. You can typically opt out of this by following the "Do Not Sell or Share My Personal Information" link in the Site's footer (if applicable) or by enabling the Global Privacy Control (GPC) signal on your browser.

5. Security

We take reasonable steps to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please remember that no transmission over the Internet or method of electronic storage is 100% secure.

6. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Roy's Collections Email: customer.support@royscollections.com

Roy’s Collections Phone: 9674515992 (whatsapp only)